10.5. Find Another Target for Holds

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For an item on the Holds Pull List but not found on the shelves or the item is not in proper condition for circulation, staff may mark it missing or damaged and find another item for the hold, if it is not the only copy.

Finding another target for holds, or retargeting the holds, can be done at several places:

You need to select the hold and click Actions for Selected HoldsFind Another Target. Evergreen immediately searches for an available copy for the hold and puts it on the Holds Pull List. If there is no available copy, the hold's status will be set to "Wait for copy".

Tip

Newly created items, or items of which the status was just changed from a non-holdable to a holdable status, such as from Missing to Reshelving, may not trigger holds on regular checkin, because these copies were not identified as potential hold targets due to their status. Using the checkin modifiers Retarget Local Holds and Retarget All Statuses will force Evergreen to check whether there is pending hold on the item picked up at the checkin library. These checkin modifiers are sticky, and Co-op support recommends they be turned on unless your library is part of a multi-branch library system. In such cases, staff may re-target the hold on top of the holds queue on the Catalogue > View Holds screen.

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